At PBL Care, we aim to provide all our service users with the best quality of care. We strive to employ professional and skilled staff who are required to undertake a rigorous recruitment process.
The PBL Care team are trained to a high standard to ensure that a quality driven service is provided to all our service users. All members of the PBL team are qualified, experienced and passionate about the work they carry out and aim to provide the highest standard of service.
What makes PBL Care different?
Our Head of Quality Care Management ensures that processes are monitored and evaluated to provide a
We offer Health and Social Care
qualifications to all our employees so that their knowledge of the industry is
maintained and always up-to-date
Training is provided regularly to keep
our staff updated on any changes made by the care service regulators
We constantly evaluate our service
users’ feedback to improve the service we offer, ensuring that we are able to
meet the needs of all our clients
PBL Care staff are constantly monitored
through spot checks, supervisions and appraisals so that the level of quality
remains consistent throughout the duration of the service
PBL Care has an internal training
department which continuously holds mandatory and optional training
opportunities for all carers